Yesterday, I have mentioned the issue that appeared with the
rewards from wars we participate in. As I proposed, try contacting
Zynga CS in order to fix your account.
Twenty four hours later the problem is partially solved. Now, we may get 2 loot items from wars we join, when the family perk allows it, but we still get only 1 reward from wars we start. Zynga is already aware of this problem and we expect a new fix to appear soon.
I run daily the
inventory history script from team Spockholm in order to check the items I gain during every day's playtime. So, yesterday I noticed that the rewards I won from the wars I started and participated were fewer than the number anticipated. To be exact, there were only the half. You see, my family's perk allows me to receive all rewards x2. The problem existed with the wars I started myself as well, the ones I was a leader; there I had received only the first of the two items that appeared in the war feature.
Take a look at your account and check to see if this issue happens to you too. If it is then try contacting
customer support in order to apply a patch to your account. I did it last night and now the problem is fixed.