Property Timers Improvements

Good News !!

We are incrementally rolling out a minor change to the Property Timers and the Property Dashboard. With these changes, we will be reverting to the previous way your Property Build timers used to work.

This feature is currently rolled out to 5% of the total players as we want to ensure a smooth and stable roll out.

If you are experiencing any issues with the game play, please click here to fill in a brief survey to let our team know.

Your feedback will help our engineers prioritize issues and resolve them faster.

Key changes made to the Property Timers are as follows:

You can now build 5 items from different global properties every 18 hours or you can build faster with Reward Points to speed things up. Shorter the timer, lower will be the cost of building.

The cost of additional builds depends on the property with the lowest craft time.

Each property has an individual build timer and you will be able to perform an additional free build after 18 hours from the time you performed the first free build.

Please check the below example for further clarification:

In this example, let’s assume that you built items from 4 of your properties at 2 hours of interval.

The timer reflects next free build available from that property as shown in the below screen shot:



Now, let's assume that after 2 hours, you performed your 5^th free build by using the Visit Property link:



The build timers for your properties will now reflect the new time and price:



Your additional build cost will be determined by the property with lowest craft time.



Once you perform an additional build, the lowest craft time & price will change to the new lowest timer as shown in the below screen shot:



The same timers will be reflected in the Property Interface






SOURCE: Issues with new Property improvements?

VIP Membership Plan FAQ

The VIP Membership Plan for Mafia Wars can already be purchased for some players in the game. I do not have the option(s) to purchase the membership plan, or see anything regarding this plan in the game.

Below is the reprint of the FAQ, which can be found here.

VIP Membership Plan FAQ

Updated 04/05/2012 at 06:47

Q: What is the new VIP membership plan?
A:  VIP membership plan is a recurring monthly subscription for Mafia Wars with incredible benefits!



Q: Is there a minimum Level requirement?
A: Yes, you need to be at Level 20 minimum to be able to subscribe to VIP membership.

Q: What do I receive if I sign up for a VIP membership?
A: When you purchase the VIP membership program, you get the following benefits:

• FREE delivery of 50 Reward Points and exclusive limited edition loot every week
• At least one Skill point reallocation can be purchased anytime, every day
• Extra VIP loot drops from doing jobs, fighting, and robbing
• +50 Skill Points FREE the first time you sign up – Please note that this offer is for a LIMITED TIME only

Q: How much does it cost? What are the modes of payment?
A: The VIP membership costs $24.97 per month and is a recurring payment. You can either pay through your Credit Card or PayPal account.

Q: Will the subscription renew automatically?
A: Yes, this is a recurring payment. Your subscription to Mafia Wars VIP membership plan starts from the date you purchase the membership and you will continue to be billed on the same day of every month unless you cancel the subscription.

Q: How do I sign up?
A: To sign up for VIP membership, please visit Marketplace and click on VIP membership tab.






Complete the payment using either Credit Card or your PayPal account:




Once you complete the payment, the VIP membership will be activated on your account.





This will be confirmed in the VIP Membership page in Marketplace as well




Q: What are the exclusive limited edition loot items?
A: We have exclusive new items reserved only for the VIP members. These items have better stats and are available ONLY for VIP members. These exclusive limited edition loot items will be easily identifiable with the VIP tag:




Q: How will I be notified when I receive the FREE weekly delivery of Reward points and exclusive loot?
A: You will receive a pop up in game every week confirming the delivery of Reward Points and the exclusive loot.

In addition to this, you will have the opportunity to buy more of the VIP Members only loot at a discount anytime. You can view the below pop-up after clicking on the “View Bundle” button on the VIP Membership page in the marketplace.




Q: What’s the deal with Skill point reallocation?
A: Skill Point reallocation will be available for purchase to all VIP members once every day.



Once you use the Skill Points reallocation feature, you will need to wait till the next day to use them again.




Q: How can I distinguish VIP loot drops from normal loot while doing jobs, fighting, and robbing?
A: These exclusive limited edition loot items will be easily identifiable with the VIP tag:




Q: Do I get skill points every time I renew the membership for subsequent months?
A:  No, you will receive 50 Skill Points FREE the first time you sign up. You will not receive skill points every time you renew the membership subscription.

Q: How can I renew my VIP membership every month?
A: The VIP membership will be automatically renewed and your Credit Card /PayPal account will be charged $24.97. The charges will appear as “xxxxxx” on your Credit Card/ PayPal statement.

Q: How can I cancel the VIP membership?
A: You can cancel the subscription at any time. Steps to cancel the subscription are below:

Please visit Marketplace > VIP Membership



Use the Manage Subscriptions option at the bottom of your VIP Membership screen to manage the subscription:




Clicking on “Manage Subscriptions” will get you to the subscriptions management page, Click on Subscription Details button to view the options:




Click on “Subscription Details” button to view the details of your subscription and to Update your payment method or cancel subscription.




If you wish to cancel your subscription, please click on “Cancel your Subscription” to initiate cancellation:




Cancellation will be initiated once you click on “Cancel your subscription” button and you will not receive any future billing from us.




A confirmation in game will indicate the amount of time left for the expiry of membership after cancellation is initiated




Q: If I cancel the VIP membership before the end of the month do I get a partial refund?
A:  Your benefits will remain intact until your subscription expires on your next one month anniversary. You will not receive a partial refund while you are enjoying these benefits. You will not receive any future billing from us once you cancel the subscription.

Unable to use the Bank / Cannot view pop ups

Zynga is well aware of the issue that is preventing any popups in-game from appearing. Popup includes Bank, Hospital, ZMC, and more. However, playing the game via http://mafiawars.com, or an unframed tab would allow the popups to appear once again.

Unable to use the Bank / Cannot view pop ups

Updated 03/14/2012 at 08:52

Some of our players have recently reported that they are unable to use the Bank and Hospital in Mafia Wars.

We have also received reports from our players being unable to view any other pop ups in Mafia Wars.

Our team is currently investigating this issue in order to fix it as soon as possible.

Meanwhile, please try playing the game on MafiaWars.com by clicking the link below:

https://www.mafiawars.zynga.com/

Since we have enough information required for investigation, there is no need to submit a ticket for this issue.

Please click the "Please Fix" button below to help us keep track of the number of players affected by this issue.

Thank you for your patience while we investigate this issue.

- Mafia Wars Team


SOURCE: Unable to use the Bank / Cannot view pop ups

Not Seeing your Feed or Post or Can't Ask for Building Parts?

Not Seeing your Feed or Post or Can't Ask for Building Parts?

Updated 10/13/2011 at 16:07 

                                                

Many players have reported that they have not been able to see their post when asking for parts for the Constructed Properties.

One of the reasons that you may not be able to see the feed or post is due to recent changes that have been made by Facebook.  Most of the feeds that you post are no longer visible on your home page due to the changes, however, if you go to your Profile page on Facebook you will be able to see all of your posts.  This can be done clicking your name or photo on the top right hand side of your Facebook page.  When your profile page loads you will be able to see all of the posts that you have completed.

Some players have also expressed concerns because they are unable to request or ask for parts in the new Constructed Properties in New York.  For this issue it is important to remember that you can only request parts for the current buildable property, which is currently the Martial Arts Dojo.

Lost Family Progression Progress on 8/22/11

Updated 08/23/2011 at 17:06

Lost Progress for the Family Progression On 08/22/11 a limited number of players lost their progress for the Family Progression feature.  The development team is aware of this incident and have been working on finding a resolution. Players who have lost progress will have their progress restored or will be compensated for their efforts. This issue affected only a limited number of players and the development team has been able to track and identify each account. Currently this issue is still being investigated and the resolution will be determined when the review has been completed. When the cause of this issue has been determined any restoration or compensation will be automatically added to the affected players accounts. We understand that you may be frustrated at your lost progress, and apologize for any inconvenience that this has caused. Our development team is working diligently to correct the issue, and we appreciate your patience while we work at resolving the matter. Thank you, The Mafia Wars Team

Fighting Feature Update

Icing your opponents just became that much hotter as we roll out this exciting update to Fighting! We're putting all the fun into the fight for summer, so turn the ices' up to stay cool!

Q: What are some of the new features that are being introduced into icing?
A: When you attack another player on the Fight page in any city a new fight screen will launch that will make it easier to follow the progress of your fight and ice your opponent. The new screenview makes it easier to finish your opponents off!

Q: Can I heal when fighting with the new screen?
A: Yes! There is a Heal button located on the new Fight Screen which allows you the option of healing for city cash. After you have healed you can continue with your battle without interupption to the fight flow.



Q: How frequently can I heal during a fight using city cash?
A: The timers for healing have remained unchanged and you can purchase health restoration in the hospital at the same rate you were able to previously.

Q: Can I purchase a health refill while engaged in a fight for Reward points
A: No. You will need to disengage from the fight to purchase a health refill for reward points, however, please remember that you can also heal yourself in the hospital by clicking the Heal button on the fight screen.

Q: What are the fighting basics in Mafia Wars?
A: Player versus Player activity is one of the key features for Mafia Wars with fighting being the strongest element. For more information on the fighting basics, please click the following support link: http://support.zynga.com/cp_articleview?gameId=43&Id=kA160000000GnuzCAC

Q: Why are new features always released to a limited audience?
A: When we release a new feature into the game, we want to ensure that it does not create instability and functions in the way that it was intended. Although we try to release it to the wider audience as quickly as possible, it is imperative that we make sure that it will not interfere with your enjoyment of the game.

Q: Is it possible to be manually added to this feature by contacting Customer Support?
A: This feature is in the early release stages and agents are not able to manually add this feature to your account.

Q: Why has this feature been updated?
A: Our goal is to make sure that the game evolves to meet the demands of our players. By updating features we strive to create a better gaming experience for everyone.

Q: What is icing?
A: Icing is when either your or your opponents health falls below 20. When the health of any player falls below 20, they have been 'Iced'.

. You get iced when you or your opponents health drops under 20 points during a fight.
. You can lose a fight and still ice a player - you just need to keep attacking until their health drops below 20.
. Remember, you can heal yourself in the hospital if your health starts running low during a fight.
. Players who are grayed out on the fight list are already iced and will not count if you attack them.

Q: Can I lose a fight and still ice another player?
A: Yes. Although you may lose the fight, you can still ice another player if their health drops below 20.

Q: How come it seems like my health goes down faster during some fights?
A: It is possible that while you are attacking a player, that you are simultaneously being attacked as well. This would account for your health rate changing. You should also note that when attacking another player that they are also doing damage to you at the same time.

Q: What are the boosts?
A: Boosts are items that increase your attack or defense in a fight. Each boost can only be used one time.

Q: Can I control when I use the boost?
A: That is one of the new features with this update. Players now control whether or not they use a boost by choosing 'ON' or 'OFF'. This action can be completed from the new fight screen or from the fight list.



Q: Will I be able to purchase boosts from the Marketplace?
A: By visiting the Marketplace and clicking the 'Boosts' tab you will be able to select from a variety of boosts that are available for purchase.

Q: Where will see the loot drops that I am receiving?
A: You loot that you have won will be listed at the bottom of the fight screen. This area will also show the number of Victory Coins that you have received.



Q: Where do I see what items have been used in the fight?
A: In the same area that displays your your loot and Victory Coins you will see an area that states 'more info...'. By clicking that link the window will expand giving you the option to 'Show all Items Used' or 'View Opponent's Inventory'. You will also be able to select whether the fight screen floats above your fight list or attaches to it by selecting the 'float' link.

Source: Fighting Feature Update

Brazil Update with New Districts FAQ

Updated 06/17/2011 at 17:39

Bem-vindo ao Brasil!! (Welcome To BraZIL!) Unlike other cities, Brazil is being presented a little differently. Brazil has been created with the intention to allow friends to ‘team up’ on jobs and challenges in a group setting. This allows every player to invite a crew of friends to collect awesome rewards and speed up completion of this new city! Challenges will be difficult and the competition will be strong…be prepared to lose items from robs, vault awesome rewards and play Mafia Wars like never before! What’s new and Different In Brazil?! *Going old-school NY-Style with energy jobs and NY-style mastery items *Properties that generate Energy, Stamina, Consumables, Att and Def Items and a ‘Collect All’ Timer *Precious Goods Collection, the revaultable and ROB-able Collection *Brazil Crew (Needed for Category Bonuses) BRAZIL CREW FAQ: *Every User will have an option to recruit ‘Brazil Crew’ of friends to help in: Jobs, Fights, Robs and Properties *Each category has 2 separate roles (8 Total) that can be filled 1 time per day *Objective: Activate all 8 roles daily to earn bonuses and protection *Available Friends Remain in Queue until activated into Category Roles *Bonuses/Protection will be rewarded at time of activation *Friends must accept Brazil Crew requests to be added to open queue spots *When a crew request is accepted, both the sending and receiving party will become part of each other’s crew *Brazilian Real will be awarded if NO open queue positions are available and a crew request is accepted Brazil Crew Bonuses: (At time of Activation) Jobs: -Strategist: 2x Mastery on next 20 jobs -Lockpick: 2x Loot on next 20 jobs Fighting: -Mercenary: Next 50 Fights cost zero stamina -Marksman: Double Attack Skill on next 50 fights Robbing: -Scout: Detect which robbing properties possess Precious Goods next 3 board refreshes -Arsonist: Automatically win the 1st Rob in the next 3 board Refreshes Properties: -Taskmaster:  Earn 100% more from next property collect -Guardian: Guarded from Robs for period of 18 hours JOBS: *All jobs will require ENERGY only with no ‘maps’ or ‘paths’ *All Districts 4 levels of Mastery (Individual Jobs no longer have mastery levels) *A New Property will Unlock in Each New District *All jobs can be social (Be sure to have Strategist and Lockpick Job Category Positions filled) *All jobs require specific amount of items (Be sure to Purchase or Loot these items) What jobs drop consumable items? -District 1: Set up Your Operation in a Renovated Skyscraper—Gas Can -Episode1: Ask an Informant About Local Crime Activity—Local Informants -Episode2: Bribe a City Official—Button Camrea -Episode 3: Pilfer From A Rebel Supply House—Radio Phone -Episode 5: Smuggle Weapons Down The River To a Recife Port—Satchel Charge -District 6:  Convince The Locals of Your Good Intentions—Local Informant -District 6:  Hijack a Fuel Truck—Gas Can -District 7:  Take Advantage of a Distracted Crowd—Radio Phone -District 8:  Destroy the Neo-Imperium's Cover Operations—Button Camera ITEMS: What Rewards Items will be Granted when a District is Completed?? These are Not Weapon Items!  [Each District Reward has 4 Levels (Bronze, Silver, Gold, Ruby) Bonuses Increase at Each Level] Albino Python [Mastery Reward]: Bronze: 70/103 and Increase Loot Drop by 5% Silver: 80/123 and Increase Loot Drop by 10% Gold: 90/133 and Increase Loot Drop by 15% Ruby: 100/154 and Increase Loot Drop by 20% NGO Mask [Mastery Reward]: Bronze: 111/82 and Reduce hospital heal time by 5 seconds Silver: 131/94 and Reduce hospital heal time by 10seconds Gold: 151/104 and Reduce hospital heal time by 15 seconds Ruby: 171/115 and Reduce hospital time by 20 seconds Camp Knife [Mastery Reward]: Bronze: 89/126 and Reduce maximum damage dealt to your properties by 5% Silver: 99/147 and Reduce maximum damage dealt to your properties by 10% Gold: 109/168 and Reduce maximum damage dealt to your properties by 15% Ruby: 120/189 and Reduce maximum damage dealt to your properties by 20% Abelha Helicopter [Mastery Reward]: Bronze: 142/92 and Reduce purchased city store item costs by 2% Silver: 164/102 and Reduce purchased city store item costs by 4% Gold: 186/112 and Reduce purchased city store item costs by 7% Ruby:208/112 and Reduce purchased city store item costs by 10% Jiu Jitsu Master [Mastery Reward]: Bronze: 103/165 and Increase experience reward from missions by 2% Silver: 113/187 and Increase experience reward from missions by 4% Gold: 123/209 and Increase experience reward from missions by 7% Ruby: 133/233 and Increase experience reward from missions by 10% Jangada Bronze:  193/109 and Increase damage dealt to City bosses by 2% Silver:  211/119 and Increase damage dealt to City bosses by 4% Gold:  229/129 and Increase damage dealt to City bosses by 7% Ruby:  247/141 and Increase damage dealt to City bosses by 10% Machete Dance PropBronze:  115/203 and Increase Brazil property payout by 3% Silver:  125/218 and Increase Brazil property payout by 7% Gold:  136/234 and Increase Brazil property payout by 11% Ruby:  147/251 and Increase Brazil property payout by 15% Margay Bronze:  205/125 and Increase damage dealt in Brazil Fighting by 1% Silver:  220/135 and Increase damage dealt in Brazil Fighting by 2% Gold:  240/145 and Increase damage dealt in Brazil Fighting by 4% Ruby:  260/155 and Increase damage dealt in Brazil Fighting by 5% What Loot Drop Items can be found in Brazil? Where can they be found?[Finding a RARE Item will be a Rare Occasion] Good Luck! District 1: Rio de Janeiro Common: Fer De Lance, Amazon River Guide, Rio Police Uniform Uncommon: Big Bounty, Banana Slugger Rare: Chomper District 2: Belem Common: Cat’s Claw, Survival Light, Brazilian Fox Uncommon: Ultra Light, Caracara Rare: Jiu Jitsu Gi District 3: Manaus Common: Pecuna Blowgun, Bora Hunter, Amazon Shaman Uncommon: Jungle Motion Tracker, Dug Out Canoe Rare: Amazon Dolphin District 4: Sao Paolo Heliopolis Common: Improv Night, Heavy Assault Squad Uncommon: Crocanoe, Giant Ant Eater Rare: Rat Tat District 5: Recife Common: Pink Birdeater Tarantula, Open Bolt SMG, Arachnid Armor Uncommon: Freighter, Arma Cunra Rare: Black Caiman District 6: Rio de Janeiro - Rocinha Common: Ukari, Mosquito Pinners, Tropical Pith Helmet Uncommon: Bairds's Tapir, Huecuva Rare: Amazon River Cruiser District 7: Rio de Janeiro - Copacabana Common: Fur Seal, Fire Juggler's Torch, Ye'kuana Basket Uncommon: Street Party, Smoke Squadron Fighter Rare: Golden Lion Tamarin District 8: Sao Paolo - Taubate Prison Common: Corroded Combat Knife, Atelid Monkey, Sinaaskin Uncommon: Prison Transporte, Prison Chain Whip Rare: Three-banded Armadillo COLLECTIONS: What Collection Items can be Found in Brazil? The ‘Precious Good’ Collection set is extremely valuable and highly controversial. These items can be collected by robbing properties from Brazil properties. To maximize your Precious Good Inventory….collect from your properties daily and always keep an active Guardman. Remember!!! When another player robs you there is chance these same items will be stolen!! Precious Goods (MAXIMUM ONCE PER DAY REVAULT BONUS!!!) [THESE ITEMS CAN BE ROBBED!!!] Gold Nuggets, Aquamarine, Imperial Topaz, Raw Diamonds, Brazilian Emerald, Tourmaline, Pink Diamond 1st Time Vault:  +10 Attack, +10 Defense, +50 Health, Precious Good Weapon Revault (One of the following selected at Random): 20K Brazilian Real, +10 Attack, +10 Defense, +50 Health Beaches (No Revault Bonus): +30 Health Pinho, Jericoacoara, Ipanema, Recife, Ponta Negra, Florianopolis, Canoa Quebrada Musical Instruments (No Revault Bonus): +12 Attack Agogo, Atabaque, Bateria, Ganza, Pandeiro, Skekere/Xequere, Tamborim Amazonian Plants (No Revault Bonus): +20 Energy Dutchman’s Pipe, Giant Amazon Water Lily, Tabebuia, Amazon Coral Tree, Passion Fruit, Banana Plant, White Flowers Drinks (No Revault Bonus): +20 Stamina West Rum Caipirinha, Lete de Onca, Agua de Coco, Chimarrao, Vinho Quente, Cerveja, Lucky Lucas Head Dresses (No Revault Bonus): +15 Defense Golden Goddess, Red Dawn, Green Canopy, Black Midnight, Jungle Vines, Purple Plume, Sun Shine Butterflies (No Revault Bonus): +10 Defense, 15 Energy Owl Butterfly, Malachite, Blue Morpho, Postman, Cattleheart, Emerald Swallowtail, Zebra Mosiac Cultural Dishes (No Revault Bonus): +15 Attack, 15 Stamina Brigadeiro, Pastel, Tapioa, Vatapa, Caruru, Pao de Queijo, Moqueca Truco Cards (No Revault Bonus): +20 Attack, 20 Defense Espadilha, Ancho de Basto, Siete Bravo, Sete Ouro, Caballo, Valetes, Sete Copa ROBBING: Robbing in Brazil will be frustrating for every player! Everyone will have an opportunity to steal valuable ‘Precious Goods’ collection items from one another. *Precious Good Collection items WILL AND CAN be robbed from user properties *There is no limit to how many Precious Good items can be stolen in any given day *You can only STEAL one item per player per day [You cannot continually rob the same person] *1 Precious Good Item will always remain in inventory [9 out of 10 items can be stolen] *Items Stolen will be at random *Notes will be placed in Player Update section when Items have been stolen *Precious Good Items can only be stolen on successful robs *LOST PRECIOUS GOOD ITEMS WILL NOT BE RESTORED BY CUSTOMER SUPPORT Properties: *5 Properties will be made available in Brazil *A new property will unlock when district has been completed at Bronze mastery *Properties can be collected from every 18 Hours * Steel, Cement, Power Tool, Construction Workers and Brazilian Timber are required to build and upgrade Properties *Each property has a maximum of 10 Levels *One Timer will be available for all Properties [Click 1 time to collect from all properties] *Each property has 5 visual upgrades [image will upgrade at level: 2,4,7,10] *There is a small chance of collecting Precious Good Collection Items from Properties [THIS WILL NOT HAPPEN EVERYTIME!!] *Property Names: HEADQUARTERS, REFINERY, BARRACKS, WORKSHOP, BLACKMARKET What Bonuses/Rewards will Properties Offer??? Refinery: Increases dispensable energy by 20% of Max Energy-Will not Exceed Maximum Energy -Quick Tip: Exhaust energy before collecting from property  Barracks: Increases dispensable energy by 20% of Max Stamina-Will not Exceed Maximum Stamina -Quick Tip: Exhaust energy before collecting from property Workshop: Build consumable items from a list of items (Once Every 18 hours)-Extra items available at higher Workshop levels Black Market: Build 1 Attack/Defense item from available list ( Once Every 23hours)-Extra items available at higher Black Market levels

Source : Zynga Support page

*Edited by Ade

Defeat Kassina Kunoichi 411

Apparently we have the the guidance for the new Boss Fight on Customer Support 411 page.
Hope it helps! 

Defeat Kassina Kunoichi

Updated 05/25/2011 at 22:30

Mafia Wars is presenting the next installment of the new Boss Fight feature!  You tumbled with Rafael, but now its time to take on Kassina.  Do you have what it takes to bring this boss down?  You're going to need those combos to bring her down, so you better get busy! Q:  When is this event scheduled to begin? A:  This feature will be released on 05/25/11.  This feature will be released to a limited audience, and may not be available to all players initially.  As with many of our releases, this feature will be slowly released to ensure stability within the game to ensure the optimum gaming experience for all of our players. Q:  On what date is this event scheduled to end? A:  This event is scheduled to end on 05/31/11.  As with many of the events and quests, there is a timer that indicates the conclusion of the event to keep you on track. Q:  Does the Boss heal during the fight? A:  The Boss begins to regenerate after 8 hours.  The Boss has a heal timer that resets the Boss' health if it expires.  The Boss fully heals if you run away. Q:  So, what's new with the Boss fight? A:  There are several updated features in the new Boss fight.  Previously, the Boss Fights required that players use Stamina. In this updated version, you now need to collect Ammo to use to bring the Boss down. Q:  What are the Ammo/consumables that I will need to collect? A:  There are four types of Ammo that you can collect: Shotgun Blast -> 25-35 damage.  This consumable is a free gift and can be found in feeds. Knife Slash -> 5-15 damage.  This consumable may be found by completing Jobs. Knuckle Punch -> 7-13 damage.  This consumable may be found when Fighting. Crack of the Bat -> 9-11 damage.  You have a chance at finding this consumable when Robbing. Q:  Should the Ammo be used in any type of Combination? A:  By using the correct order of 4 Ammos in a row, you can unlock Combos, which do greater damage to the Boss.  Each time that you click an Ammo to attack the Boss, your Ammo history appears on the bottom. Q:  How do I determine what the best Combo will be to attack the Boss? A:  The best use of a 4-Ammo Combo is designed to be found through self discovery.  Users can share Combo's through feeds after they have discovered them.   One Combo will also be found by completing a quest event, which begins after the Boss fight starts and continues for the duration of the event. Q:  Are customer support agents able to provide Combos?A:  The Combos are designed for self discovery and for players to share between themselves.  Customer Support agents will not be able to provide this information to you. Q:  I unlocked the mission combo on the previous boss fight, is it still available?A:  Yes.  The mission combo remains the same from the first boss event and will appear unlocked on the current boss fight. Q:  Are there limits to the number of consumables that I can collect? A:  Yes.  Each consumable has a daily limit that can be collected.  For the Job, Fighting, and Robbing consumables, you can collect a maximum of 50 each day.  For the gifting consumables, you can only collect 40 each day. Q:  What happens if I try to collect more than my daily limit of any of the Ammo consumables? A:  You will receive a message alerting you that you have collected your daily limit of that item, and you will be rewarded a mystery bag.  It is very important to note, however, that the daily free gift limit of 200 still applies. Q:  Is there a maximum amount of each consumable that I can have in my inventory?  A:  The maximum amount that you can have in your inventory for the Job, Fighting, and Robbing consumable is 50 at any given time.  The maximum amount that of the gifted consumable is 80, but remember you can only collect a maximum of 40 each day for this consumable. Q:  Is there mastery for defeating the Boss? A:  Yes!  Players will receive a mastery item (bronze, silver, or gold) each time they knock out the Boss, however, you will not actually finish the Boss until you have reached the gold mastery level. Q:  What if I don't have enough of a consumable for the Boss fight, are they available for purchase? A:  The consumables will be available for purchase for 1 Reward point each. Q:  What happens if I beat a Boss and forget to collect the reward? A:  The Boss feature will remain visible on your home tab with a Collect Rewards button.  You will be credited the reward after clicking that button. Q:  What happens after I defeat a Boss for the first time? A:  The heal timer for the subsequent Boss (silver/gold) begins immediately. Q:  The Boss seems really hard to beat, is there an easier way to do it?A:  The Boss fight has been designed to be very difficult.  This is one of the reasons that you have extended amount of time to defeat them.  There are no shortcuts, however, you can increase the damage that you do by discovering the secret combos.  Remember to share these with your Mafia after you discover them! Q:  Will I be able to repeat the Boss fight once I have completed it? A:  The Boss fight is a Mastery event consisting of three levels:  Bronze, Silver, and Gold.  After you have finished the Gold level, you will have completed the Mastery event and will no longer be able to see the event on your homepage.

The New Secret Stash Feature

Ok, Luis has posted about the new Secret Stash feature 411 here.
My account has it already and I had chance to do it today

You will have a chance to get one Secret Stash appear from doing jobs, fighting, or by robbing!
I was doing a job and got it :

Ok, so I could not wait to get started! What I did was grabbing the icon of my 3 available friends and put each of them  under Medium. (I chose Medium because on above screenshot, I got it "checked" already.. not sure if we can choose the other box ie Easy or Rare. Or perhaps it's just like our Operation where we are chosen on which kind of Secret Stash by the game).

Ok, I chose my friends but got this message :

Not sure what's happening, maybe I pass the 15 seconds time limit??? Or just not my lucky day to get one Secret Stash item..

When you're able to get it, you will see this kind of image :

(Image is taken from Secret Stash 411 & FAQ page)

So I only got error message, I can start to get help from my mafia.. I can chose any mafia and I'm sure this will reduce my gift request for today.. Since I only need 6 helpers for this Medium Secret Stash, I'd better to send 6-8 gift requests from recommended friends.

To see how many friends which already help you on this feature, go to Operations >> SECRET STASHES tab..

Nah I already asked for help, I will have to wait until at least 6 friends answer my request.

What my friends see will be like this on the FaceBook request page..

Or this one under Zynga Message Center (ZMC) list..

Just click on "Accept" button and you will send it to me.

The final person who answer my Secret Stash request will see this message :

Ok, so 6 persons helped me and now I can click on "Claim" button.

Woohoo!!! Got my first Secret Stash item!

Here you go :

To see the rest items from the new Secret Stash feature, please check this post by Leonard : here.


Hmmm, what can I say about this new Secret Stash???
I like the idea to have new items but the effort is too much, don't you think?

Specially if we want to have the rare items from Hard Secret Stash, we need 12 helpers! It's another spam events!

I'm sure our 3rd party tool is doing something about this at the moment.. So less effort is needed to get your items.

Have fun collecting new Secret Stash items, guys!