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Thursday, March 10, 2011

Free Gifts - (Error Code: kn-39)

Strange error received while accepting gifts with a huge image on top of the error code..
Anyone else experiencing it?



Some friends also have error on accepting Masks..

If you click on the link above, you will be taken to Customer Support page :

Mafia Wars Gifting Error Messages

Updated 03/10/2011 at 00:26

Mafia Wars is focused on reducing problems that occur after a gift request is accepted from a friend or mafia member. To better address this problem specific error codes will be presented when a problem accepting a gift request has occurred.

The Mafia Wars development team would like to record these instances and gather as much information as possible to correct problems that occur with gifting. If you have recieved one of the following error messages, please email the support department with the following email template. This will ensure the best information has been provided to us.

Email Template:
What error code did you receive?
What type of gift did you accept?
Where did you accept the gift request from? (Mafia Wars Gift Box, Facebook Game/Gift Requests Page, Facebook News Feeds / Wall Postings)

**Important Tip**
Accepting same gift request from both the Mafia Wars Gift Box and Facebook Game/Gift Request Page will result in error message

Submit your Completed Gifting Problem Email Template by clicking the link below:
http://support.zynga.com/CP_ContactUs?gameid=43

So please tell them your problem with the template given.
Good luck.

11 comments:

Unknown said... [Reply to comment]

ya i m

Anonymous said... [Reply to comment]

I get it too...

Anonymous said... [Reply to comment]

yes

Anonymous said... [Reply to comment]

yes.... me too

Anonymous said... [Reply to comment]

Same here!!

And having another problem....
Yesterday i had 98 masks.... now i have accepted another 40 and it says i have 101 masks!!!!!

Anonymous said... [Reply to comment]

I was getting gifts and it popped up

Anonymous said... [Reply to comment]

I got problem with masks too...pick up but dont count them... :((

Anonymous said... [Reply to comment]

same here...error msg and no masks when I accept them as gifts!?

Anonymous said... [Reply to comment]

Got one too! Went ROFL!!!

Anonymous said... [Reply to comment]

ALL THE TIME

Anonymous said... [Reply to comment]

yes it's been going on a few days hope they hurry and fix it ticks me off

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