Please scroll down to see my blog posts about it.
We need Zynga Customer Support to help us with these issues, whether to let us accepting our Free Gifts back, helping on war, etc etc..
Submitting a ticket seems to be a long way to get response back!
I have sent mine but no reply although I have waited for more than 48 hours.
The fast and easy way is to contact Zynga Customer Support via Live Chat!
But they don't show all the time on Support page..
I have made one article about Customer Live Chat around 6 months ago here! But now there is another way to make sure that you can find them on Live Chat.
How To Get To Zynga CS - Live Chat
1. First go to Zynga Customer Support page on Mafia Wars section here and leave the page open after you go there!
You will see this page :
2. Then click here and you will see this page :
Enter the information above with your own data.
3. Click on "Chat Now" button.
A pop up window will appear now...
Just wait until one agent is ready for you.
Usually it's about 5-10 minutes of waiting, can be more or less. If you don't like to wait on this one, you can repeat anytime!
I was lucky, after 6 minutes I got one agent on the Live Chat box :
I told him with my problem about can not accepting Free Gifts, declaring war, job help, etc. He is reviewing my account and finally added 30 Reward Points on my account.
I refresh my account after 5 minutes and I got the 30 RPs!
I refresh my account after 5 minutes and I got the 30 RPs!
Naaah, love the Live Chat system!
One thing for sure is that you can not give fake info to them regarding with your problems! If you didn't use your Reward Points to get your Mission done due to the bugs, so don't tell them that you use Reward Points!
I mean, they have our history on this game. Don't get your account reviewed for nothing!
Just tell them your problem clearly and politely. Zynga CS will deliver your issue to Developer team and hopefully that you will have good compensation for the trouble they made to your game 
PS : Credit goes to Mr T for the kind info!
14 comments:
Thank you for telling everyone and ruining this for the people that already knew about it. Once more people try to abuse the live chat option, there will very likely be restrictions.
So you like it stay hidden and keep this info for yourself?
I think that is selfish o.0
What a loser... It's because of people like Anonymous that the social aspects of the game are getting lamer every day. Get a life, find someone of the opposite sex, make some real life friends... and stop taking game stuff so seriously. It's supposed to be fun, and not about protecting information to gain a tiny leverage against player who have just the same rights as you. What makes you better the everyone else? Did you figure out how to do it by yourself? Are you some kind of genius for figuring that out? Do you crap gold? I bet someone told you how to do it, and still you're here wining. Get a life.
By the way, stop being an internet loser and start signing your statements. Besides being selfish, you are a coward. Therefore, anything coming from you deserves no respect. What a loser...
And just a ps: Ade rules.
What a selfish a$$hat.
sorry if that's considered a rude word. it's the truth though ;)
lol guys this is old its not someting new , its almost boring get every day like 60 rp ,call me selfish but i dont like idea everyone know about it too,that sux,i know all agent and andrew rocks he always give me a lot rp etc <3 i know like 3 mounth for this chat so maybe its time to share it with others there are always some people who dont use scrits and dont know for this,dont worry we collect enought ;)
first and last time i paid when there was a promo - reduced timer in weapons depot. so, i paid and went to sleep - in the morning i found out that the offer does not exist anymore. i sent a ticket and from the answer understood that i am stupid as this was not a promo. never got any help, but not going to be so stupid anymore and pay.
我是台灣人請問黑幫遊戲..手機那3個成就要如何獲得
Thanks Antonio, I think we have the same right on this game. So no need to make it secret thingy :)
and because of the abuse, the above link no longer works
ya the page no longer exists
carnaval masks not giving credit for in gifts box,,,,why???
the thing doesn't work anymore :(
Zynga has recently changed their support page & this no longer works. :(
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