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Sunday, June 27, 2010

Zynga Customer Support - Live Chat

I read on one of my mafia friend's wall that he has just having a chat with one of Zynga customer support via live chat!
He had problem with Las Vegas loot drop and also being rolled back in Bangkok and causing him to lost some of his Skill Points day by day.. Have already submitted tickets to Zynga but no reply..

Once he did the conversation with Zynga Support via Live Chat, his problems are all fixed within minutes! Less than 5 minutes on his case!

I suggest you to do that too..
Simply go to this link :

http://zynga.custhelp.com/app/

Or just go to HELP section and click on Support inside Mafia Wars game. You will arrive here..

Click on Chat Now button..

But too bad, the Live Support feature is not for 24 hours! Sometimes you can not see the screenshot above and only see this one..


So, please be back later on and try your luck next time.. Trinity's mood


PS : Thanks to Russel for the info!

32 comments:

Anonymous said... [Reply to comment]

Not sure if this works, but Ill give it a try.
I'm playing Mafia Wars and for over 3 weeks now when I go to the fight page regardless of how many times I refresh, the 90% or more of the targets do not exist. This tells me all I'm seeing are old fight lists, its totally ruining the game, I might as well just waste my stamina doing stupide jobs

Anonymous said... [Reply to comment]

When are we going to be able to actually fight against Live Targets ??????????? 95% of the targets on Server 6 are already dead, that server is lagged so badly, its pathetic. Why do you refus to help, why do you show zero compassion, is server 6 where you putnon-paying customers.
Seems everyone else that I talk to is getting plenty of Live Targets to fight in every city.
This has been going on for a month, why do you refuse to help. I have a super high speed DSL modem, so please don't tell me about my connectivety issues, its you, the Targets see me because I get iced, and often see a fight list I'm totally unaware of, because I don't see them ever, but they always see me.
This is cost me so big its impossible to say how much I lost. I probably should have been able to level up at least 10 times more this month, and gained at least 50 more skill points which are needed badly when fighting, because MAS/MDS don't count for anything but cosmetics.

Anonymous said... [Reply to comment]

I posted the issue on Live Targets, this is my profile ID since you don't ask for it, so how would you know who Iam
http://www.facebook.com/home.php#!/profile.php?id=100000021171693

Anonymous said... [Reply to comment]

hey thanks a TON....issue solved on live chat in about 20 seconds

Anonymous said... [Reply to comment]

Hi. Im writing about SMS achivements. "Dangerous SMS", "SMS hit" and "Working remotely". Im from Azerbaijan and mobile MW is not available in my country. but I want to get all achivements. please help.

Anonymous said... [Reply to comment]

Live chat bullcrap isnt working at all for me. In fact i cant even send zynga an email because it says error everytime i try. I think their whole customer support sucks ass if you ask me. They have it saying error right now because they are getting so many complaints all at once that they simply do not have enough staff or manpwoer to respond to them all... Way to go zynga. i guess i am screwed with silver mastery job costs in vegas distraict 8 even though i have mastered ruby level months ago...

Anonymous said... [Reply to comment]

They said they would give me 80 RP to solve a big problem. Just go to the Marketplace and then return to game. It did not work and when I asked for help on that, Mouro scolded me for not submitting a new incident report. And he did not fix problem. I think they can't read English and are located off in Mexico or something.

Anonymous said... [Reply to comment]

hello my name is steven you guys took my chips from my account, on my space account you said it would be solved with in 72hours that has elapsed. i want them back as i done nothing but protect what was mine i put them from my fb account to my my space account due to my account being hacked.the amount you guys took was 149mil please return them as i love playing the game check my account never been reported for anything my account is baby69sexy69@live.com.

Anonymous said... [Reply to comment]

in my zynga poker there has been 100,000.00 in takes that is just missing from my account ...not happy and would like to get them back!...poiuytrewsdhjkjgfdxcvnmhfdsdfioifdhvcvbnmvchjgfjhgvbnnv

Anonymous said... [Reply to comment]

i just spent 8 rbi on stamina refil didnt get it and my rbis where taken please credit my account ty

Anonymous said... [Reply to comment]

MWID: p|130074684FBID: 100001912948538Fam. Id: 19029Load respect this is me please credit my account do not know how to get ahold of you i purchased stamina refil and did not get it thats not cool

Anonymous said... [Reply to comment]

thought this was live chat?

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