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Thursday, January 14, 2010

Gift Safe House Issue!

Many of you sent me a message complaining about your problem on Gift Safe House. So far I have found 3 kind of Safe House "mode".

This is the first. I have it on my account. I can accept 10 gifts and can open all for free! After I open all, the slots become vacant again.




This one is the second mode. We have 1 free slot to open our gift without spending our Reward Points. If you open the first slot for free, the second box will take the position of box number 1 and become free again until you open last piece, and soon.. and soon. So basically you can open all gifts for free.




This is the third one. All gifts are not for free! You have to wait for the time to open all but the the problem is, there is no countdown timer! Hwaaaaaaaaa




For Gift Safe House mode no 1 and no 2, it's not a problem at all! But for no 3, I think you should write an email to support team. Tell them your problem and submit a ticket, please. I'll try to find the info about how to resolve this too.. Trinity's mood


PS : thank you to Thomas, Rajan, Kaustubh, DJ Dado and others who sharing me this info! I hope you can open your gifts for free soon! Friends forever!

96 comments:

Anonymous said... [Reply to comment]

what is this ????????????

Dasterdly Dave said... [Reply to comment]

Ever since the Gift Safe House came back it tells me to pay 2 GF coins to open each gift.....what gives??? Since there is not a specific date to "open all at"...

Anonymous said... [Reply to comment]

there is definitely a bug on my safe house..my main account tells me to pay 2gf while my farm account has already opened its 10 gifts

Anonymous said... [Reply to comment]

I don't see anything at all!

Anonymous said... [Reply to comment]

I have read that everybody who collected 100 gifts over xmas has to pay 2 where as those who didn't can open for free. My main account says pay 2 RP but my other accounts who didn't get 100 gifts are free :(

Anonymous said... [Reply to comment]

Are the gifts worth spending 20GF points on?

Anonymous said... [Reply to comment]

I doubt it

Anonymous said... [Reply to comment]

When you spend 2 RP to open, it replaces the gift with another. So you have unlimited gifts (at 2 RP each).

Here is the list I have compiled of available items (I just updated this on MW Wiki).

Liger, Laser Squirrel, Electric Carving Knife, Baby Face Nelson's .351, Knuckle Duster, .45 ACP Pistol, Hammer, Pearl-Handled Revolver, Nambu Type 14 Pistol, Hoja Doble, Pilum, Scalper's Hatchet, EMP Bomb, Type 100 SMG, Spurs, Hunting Knife, Hunting Rifle, Galea, Mesh Trucker Hat, Ushanka, Parma, Ocular Implants, Chariot, Kraken, Impression, Wild Mustang, Ronin Motorcycle, CM Dragon, ATV, Capone's Armored 341A

Anonymous said... [Reply to comment]

I decided to open one of the boxes for 2 gf points and got a laser squirrel. Not bad, but I'll wait and see if I can open them for free.

Anonymous said... [Reply to comment]

its a bug!! you need to email zynga support. Nothing EVER goes smooth with Mafia Wars :-(

Anonymous said... [Reply to comment]

i've got 3rd issue.. :(

Anonymous said... [Reply to comment]

3rd issue for me but i think ts a good deal to open for 2 rp because those items are normally at 25 rp and up to 7 rp with discount so its really great that if u get those items at 2 rp never mind to open it.and also by that way u getting so many gifts ...i got about 23 till now n i spent 23*2= 46 RP ....not a bad deal////////

Anonymous said... [Reply to comment]

It sucks. I've got 3rd issue too! And out of gf points...

Wodomi said... [Reply to comment]

Why I have fcking 3rd mode? Think that is because of I opened all xmas gifts at december or I am higher level (159 now).. btw. there is no timer so I dont know if patience is good choice

Wodomi said... [Reply to comment]

but there is magic sign "open early", so... maybe when Bangkok will be available - time unknown too.

Anonymous said... [Reply to comment]

The gifts suck just like Zynga

Anonymous said... [Reply to comment]

Anyone got a link of the Email I should mail to? cheers!

Anonymous said... [Reply to comment]

[IMG]http://i50.tinypic.com/r93i8m.jpg[/IMG]

Anonymous said... [Reply to comment]

Zynga employees at work http://i50.tinypic.com/r93i8m.jpg

Anonymous said... [Reply to comment]

I can't even open any gifts!!!

Anonymous said... [Reply to comment]

no this Zynga warming up for Bangkok release
http://i45.tinypic.com/2v2xtg0.jpg

Anonymous said... [Reply to comment]

I have Free Gift #3... even spending the GF points the gifts never disappear (I always have 10). I've submitted to Zynga and waiting for reply.

valetto said... [Reply to comment]

ive got the 3 rd mode
plz help it cost 2 gp to buy anythng

Anonymous said... [Reply to comment]

I think there are 3 type justice;

1- Fearless (all box open)
2- Meniac (one box open)
3- Mogul (nonexistent open box) :(

Anonymous said... [Reply to comment]

I got the 3rd issue, and i have been dying to see if this is happening only to me or to some players too, i sent a mail emediatelly after i saw that, and im now waiting for my answer !

Anonymous said... [Reply to comment]

For the 3rd issue, email support here:

mwsupport@zynga.com

If everyone emails, then they can't ignore it any longer. I've already emailed, and the response I got was the generic "clear-cache, update Flash, restart comp" answer (didn't work). FLOOD THEM with emails about this, and they'll have to fix it.

Anonymous said... [Reply to comment]

"I think there are 3 type justice;

1- Fearless (all box open)
2- Meniac (one box open)
3- Mogul (nonexistent open box) :("

not true. im maniac, and all box are open :-)

Anonymous said... [Reply to comment]

I´m maniac and all the boxes have the status "Open Early 2 reward points" :-(

Anonymous said... [Reply to comment]

Argh. This is so frustrating. Its like being handed a pile of goodies but you are not allowed to open them. I wish they would get back to me.

Anonymous said... [Reply to comment]

just wait.
Normally tomorrow or in 2 days they will post sth about the gift house at their fanpage and then you can open them for free

Anonymous said... [Reply to comment]

opened 50 gifts but only sent 24 gift requests, can not request any more because the gift house is still full,like the pictures above with the black box, and i run out of rps opening them.lol

Anonymous said... [Reply to comment]

in my gift safe house the first 4 slots are free...

Anonymous said... [Reply to comment]

wtf I want free for all Im putting a hit on Zynga thats it

Anonymous said... [Reply to comment]

wow, for 2 reward points u can have a chriot,liger..etc that normaly cost 20 gf points.. not bad

Anonymous said... [Reply to comment]

It is a glitch. I emailed Support & here's their reply:

Thanks for contacting Zynga and for your cooperation.

We really appreciate your feedback and take your concerns very seriously.

We are forwarding this information to our development team for their review so they can solve this issue as soon as possible, we would appreciate your patience in this matter and also your loyalty to our games.

Once again, thanks for your cooperation and understanding we appreciate it very much.

Best,
Zynga Customer Support

Anonymous said... [Reply to comment]

How does one go about submitting a ticket? Ive just never done it. I had a issue with the rollback and now I cannot open any Gifts for free. Any help. Thank you!

susan said... [Reply to comment]

i got screwed with the 3rd one. let me know about how to get them to fix it as i got plenty of people to beg gifts from lol

Anonymous said... [Reply to comment]

"I think there are 3 type justice;

1- Fearless (all box open)
2- Meniac (one box open)
3- Mogul (nonexistent open box) :("

Not true unfortunately... I'm fearless, and have to pay 2gp to open a gift..
Sending an e-mail to Zynga right now
btw: where did the energy packs go?!

Anonymous said... [Reply to comment]

I am so close to put Zynga on my hitlist.

Anonymous said... [Reply to comment]

and that's the reply Zynga sent me:

Thanks for contacting Zynga.

We're sorry to hear you need to open gifts for 2 Godfather points. I do know its supposed to be free. Please send us screen shot of the free gift page.

So I'm waiting for the second answer now

Anonymous said... [Reply to comment]

@Anonymous above
To which e-mail adress did you mail that? I haven´t got any response yet..

Anonymous said... [Reply to comment]

mw down for maintainance thinkin bangkok to be release tonite to general public!!!

Anonymous said... [Reply to comment]

I've registered on http://zynga.custhelp.com/app/ and the return mail came from support@zynga.com

They replied the same day and it was quite suprising

Anonymous said... [Reply to comment]

Mafia Wars is down, bet that they are fixing the issue with the gifts (I don't have any of them though) is that, and we hope is Bangkok BETA or even better, hte release

Feel free to add me on your mafia :
http://www.facebook.com/profile.php?ref=profile&id=1099775608

Anonymous said... [Reply to comment]

"We are aware Mafia Wars is unavailable at this time. We apologize for the inconvenience and are working to restore the game as quickly as possible."

So maybe just a system error?

Anonymous said... [Reply to comment]

nothing happened..

Anonymous said... [Reply to comment]

They didnt fix the gifts still gotta pay damn

Anonymous said... [Reply to comment]

i also have the 3rd issue.. and i already spent 42 godfather points today to open my gifts early thinking once i open all 10 gifts, i should be able to open the rest of my gifts for free. but that did not work and now i am out of godfather points.. zynga should fix the bug soon. i cant keep on spending my gfp while others can open them for free

Anonymous said... [Reply to comment]

i can open them for 2 gp but i have unlimited gifts i get the present but another box pops up it is cool but still sad i have to pay 2 gp

Unknown said... [Reply to comment]

I got a response from support. They are refunding my GF points and said it should be fixed within 24 hours :)

Anonymous said... [Reply to comment]

Hi , and in the earlier gift safe house , i got the maximum no. of gifts ie.50 . I can still open the gifts for free now

Anonymous said... [Reply to comment]

haiti relief drum 25 gf points id say help

Anonymous said... [Reply to comment]

All my gifts say OPEN now... finally.

BUT!!! When I click on them to open, it says "you have no gifts available".

Another screw up by Zynga.

Anonymous said... [Reply to comment]

Fixed character class selection. Character class is now selectable at level 9!

Anonymous said... [Reply to comment]

Got both tiger tank & chariot... think they would be worth paying gf points for aswell

Anonymous said... [Reply to comment]

""All my gifts say OPEN now... finally.

BUT!!! When I click on them to open, it says "you have no gifts available".""

Me too, worse, some of the Moscow HEL is no longer lootable, it says chance to loot: (nothing follows it). Don't try to loot from these jobs, nothing will drop, nothing.

Anonymous said... [Reply to comment]

Cant open gifts it says open and of course it says I have no gift what a tease thanks zynga really nice job

Anonymous said... [Reply to comment]

i know same thing is happening to me now god i hate zynga sometimes

Anonymous said... [Reply to comment]

"All my gifts say OPEN now... finally.

BUT!!! When I click on them to open, it says "you have no gifts available".

Another screw up by Zynga."

Ino, i was so excited to see open on the presents, but alas, a dirty trick. click open, no gifts available, but stays at 10 unopenable presents. I updated my support email i sent to Zynga =(

Anonymous said... [Reply to comment]

also i do not have the russian loot issue like the other anon is suffering from

Anonymous said... [Reply to comment]

zynga are F U C K T A R D S

Anonymous said... [Reply to comment]

2 days ago my gift safe house says "Open early:2 GP" today I checked and all the buttons now says "FREE" but when I click to open it it says "Sorry you do not have any free gifts available!" What the heck!

Anonymous said... [Reply to comment]

I'm having the same issue as everyone else. They were open for 2 points, then open without actually opening anything. Lets hope this is fixed soon.

Carl H said... [Reply to comment]

Poor bastards lol
i can open all my gifts for free and just to rub salt in the wound heres what ive got so far
-3 pilums
-1 knuckle duster
-2 hoja dobles
-4 pearl handled revolvers
-1.45 acp pistol
-3 reciprocating saws
-1 spurs
-1 baby face nelsons .315
-1 hunting knife
-1 hammer
-1 scalpers hatchet
-1 ocular implants
-1 parma
-2 wild mustangs
-1 chariot
-1 capones armoured 341a
-2 cm dragons
-1 ronin motorcycle

and this is only after 3 days collecting many more to come hehe =)

lol heres my profile to prove it

http://apps.facebook.com/inthemafia/profile.php?id=%7B%22user%22%3A%22MTY3OTc4Njk2OA%3D%3D%22%7D

Anonymous said... [Reply to comment]

i have all 10 gifts ready to open (free) but i keep getting this message when I open them.

Sorry you do not have any free gifts available!

Anonymous said... [Reply to comment]

sis...this is a new one...i got it today when im online : all gift have say : "OPEN" but when u clik it...it will come on this : "Sorry you do not have any free gifts available!" LOL...zynga very2 make a big JOKE !! LoL....yesterday i write to zynga to complain...i cannot open anyone this free gift...(all say: open early 2GP) and today its say OPEN and when u click its not gift u free gift but this : Sorry you do not have any free gifts availabe !! LOL

Kaustubh said... [Reply to comment]

oh common..m suffering from mode 3 plus locked moscow jobs finale..what the hell..thinkin abt quitting the game now...

Anonymous said... [Reply to comment]

to the anonomus that just posted... i had the same exact problem... i ahd to pay 2 gf points to open them... i opened 2 gifts or so and i came back today to all of them saying open!! i was excited only to click on it and it saying i have no gifts available... nor can i send out requests.... hellfire1183

Anonymous said... [Reply to comment]

what about a 4th scenario where all your gifts are listed as free but when you click on them it says:' You have no gifts available to open?'!

Anonymous said... [Reply to comment]

I had to pay 2gf to open the gifts till yesterday...today it says that I can open them for free,but when I try to open any it says that I don't have any free gifts availabe...Whay is that???

Suhrid B Dutt said... [Reply to comment]

I had to pay 2gf to open the gifts till yesterday...today it says that I can open them for free,but when I try to open any it says that I don't have any free gifts availabe...Whay is that???

stocluj said... [Reply to comment]

That's exactly what's happening to me "Sorry you do not have any free gifts available!"

Anonymous said... [Reply to comment]

I do have the same problem

Anonymous said... [Reply to comment]

i get to open all for free, 3 days and i received several of these... haha

i received:

01. reciprocating saw
02. kraken
03. emp bomb
04. hammer
05. scalper's hatchet
06. .45 acp pistol
07. baby face nelson's .351
08. hunting rifle
09. spurs
10. cm dragon
11. tigershark submersible
12. capone's armored 341a
13. type 100 smg
14. ocular implants
15. hoja doble
16. ushanka
17. nambu type 14 pistol
18. pilum
19. mesh trucker hat
20. tiger tank
21. knuckle duster

yet to recieve:

01. parma
02. chariot
03. hunting knife
04. wild mustang
05. ronin motorcycle
06. sawed-off double barrel shotgun

nirvana019 said... [Reply to comment]

the same here...
it says open - but when i click on it... no free gifts available....
guys, its rly gettin annoying... -.-

Anonymous said... [Reply to comment]

Same here. All gift boxes now says "open" but - "Sorry you do not have any free gifts available!" Sucks..

Anonymous said... [Reply to comment]

WTF They all say Open but I still cant open them! "Sorry you do not have any free gifts availabel"

Anonymous said... [Reply to comment]

same with me..i think theres a problem..but i dont wht it is... "Sorry you do not have any free gifts availabel"...
anyone??

Anonymous said... [Reply to comment]

If u want to submit a ticket:

go onto ur Mafia Account & click 'support' (top right) u 1st have to open a Zynga support account. after that u can go to questions, then click 'email support'
& type ur question, it's very useful to include a pic of the screen of which u have a question..

(open Micr. Paint, go onto MW account, press 'print screen' button on ur keyboard, paste in Paint, save as JPEG & include in support mail)

Anonymous said... [Reply to comment]

haha..
got the same problem too..
all says open but when i clicked it says, no free gifts for u~~
i'll do what the above comment suggest later..
thanks anyway~

Stace said... [Reply to comment]

I have finally got the open button without the 2 reward point but now I get the "sorry no gifts"

ARGGGHH!!

But to make it worse, not Moscow jobs are giving out loot.

It means the reward points I paid for (yes paid for!) are "point"less

WTF

I want my loot back :(

Anonymous said... [Reply to comment]

yEAH even i am having the same problem. It says no gift.

Anonymous said... [Reply to comment]

same here i got 10 gifts to open but when i try i get no gifts available previously i had to pay gf points to open , gimme my points and gifts zynga

Anonymous said... [Reply to comment]

dont feel bad I can get any gifts it just wont work either dose my request to add to maifa

Anonymous said... [Reply to comment]

Still "Sorry you do not have any free gifts available!" that says "open"...
Me and my clan 2500+ people are about to leave MW. This is unacceptable. Zynga is just A BIG BUG!! Enough is enough...

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