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Friday, January 15, 2010

Gift Safe House Issue! # Part 2

How are you today, my friends?

Lots of things happen on this game.. new glitches keep coming to welcome new city soon. But we're still facing Gift Safe House problems here..

I have posted about the issues before on my last post. But this time it's even worst! Harakiri me..

One of my friend had the issue no 3 of my previous post. He sent an email to Zynga and they said they have fixed it but apparently instead of fixing it they bring another issue!

To be clear here is one email I got today :
All my gits are "able" to open, but when I want to open them it says: "Sorry you don't have any free gifts available!".

Yes, some of you have this issue on Gift Safe House. The slots are filled with 10 boxes. When you want to open 1 box, you get that message. You tried on another box, all of them, still get the same message.



The boxes still say "open".. and the slots remain full.. the requst gifts box is grey and won't allow so you can not ask for more gifts..

This is so frustrating.. another failure of the game.. Hwaaaaaaaaa

I suggest you to write to them.. the more players telling them about this issue, the sooner they will fix your issue.. I wish you good luck and you'll have your free gifts very soon! Goodluck!


PS : Thank you to all of you who had sent me email about this.. There are so many of you, I can not write all your name here..
All the best for you, my friends.. Friends forever!

47 comments:

Anonymous said... [Reply to comment]

same problme here for 2 accounts, hope they fix this fast realy wanna open those gifts :D

Chris said... [Reply to comment]

you also can't loot from some of the high level moscow jobs. It says "loot:" and never gives you anything

Anonymous said... [Reply to comment]

hmmm i was excited thought it was fixed for me, sad day

Anonymous said... [Reply to comment]

i have same problem too. submitted support ticket thing about it. hopefully they fix it soon. my other account is fine and got a nice chariot 48 def! (o btw i use the picture on this post for this the ticket, hopefully it wont be an issue).

Michale said... [Reply to comment]

@ Last Anonymous - me too. I was finally like YES!!!! they fixed it and then BAM!!! nothing. I reported it though and sent in screen shot.

Anonymous said... [Reply to comment]

me too, they open the gift BUT you can't get the gift :(.

and i have the other problem, in moskow job episode 6 chapter 2, i can't receive the loot like Konstantine Cargo and Mansion Detail. what happen?

Anonymous said... [Reply to comment]

how u send a mail to zenga? what's the address...

Anonymous said... [Reply to comment]

send mail/support/ticket to zenga by http://www.zynga.com/support/

Anonymous said... [Reply to comment]

same problem here :((

Anonymous said... [Reply to comment]

zynga is the one of the worst companies ever. i sent in about this and haven't received any response yet. been several days, since my gift house has not worked since the beginning. very unfair that others are getting a lot of these powerful loot items and others are stuck with nothing ... zynga is f-n retarded! this is why i will NEVER buy any GF points, refuse to support such a lame company.

Anonymous said... [Reply to comment]

i have the same problem..

moneybaby said... [Reply to comment]

me too

Paco Jones said... [Reply to comment]

Damn it! I got another issue, everytime I join Mafia Wars I get this message:

"You can't receive your bonus early unless 10 friends have helped you."

Also I can't open my gifts...

blanx said... [Reply to comment]

i also had issue 3 (open early for 2 gf) now i have the issue explained above "no avalable gifts"

also i get "You can't receive your bonus early unless 10 friends have helped you."
but isnt that from a moscow job help request?>?

Zynga said... [Reply to comment]

@ Anonymous "this is why i will NEVER buy any GF points"

PLEASE DONT!!! we will fix your issue but pleassse buy some GF!!!! We REALLY need your money!

Anonymous said... [Reply to comment]

nagged support as well, just so they might get annoyed and fix it faster..

Anonymous said... [Reply to comment]

The same is happening to me.

Anonymous said... [Reply to comment]

I really hope they lose a bunch of paying players over this as they won't fix this when they know damn well it's occuring they repsoned fast last nite over the Moscow Loot Glitch which says a lot to me if they don't want customers they are doing a good job of losing them good job Zynga I will never spend another penny on your game because you neglect the people who feed your sorry asses and everyone stop clicking and spamming with those secret stash and other dumb items do you know they get cash from all those clicks and we get a crap game with crap loots.

Anonymous said... [Reply to comment]

i have the same problem.. :-(

Anonymous said... [Reply to comment]

did you notice that there is no loot drops in chapter 2 in pakhan?
i want my blades and mansion details!

stocluj said... [Reply to comment]

The problem is all over pakhan tier. If you'll put your mouse over that icon you'll see only "chance to loot:". The only loot which is dropping is Executive Overcoat.

Anonymous said... [Reply to comment]

I have the same problem too. Zynga customer support sent me this mail message ...As soon as we do get these issues situated there will be an in game message letting users know it is fixed.

Anonymous said... [Reply to comment]

Hey dudes, this is what i got as a reply to my first complaint(have to pay 2 GF to open gifts):

Hello xxxx,

Thanks for contacting Zynga.

We truly apologize for this situation and we know how frustrating it can be. We appreciate your understanding and also admire your exceptional gaming skills, sadly the problem you are experiencing is a known issue that our customers are having at this moment.

Our game developers have placed all of the resources available to us to provide the best resolution to all of this issues as soon as possible and to improve the gamming experience. We take your concerns and ideas very seriously and also appreciate you that we have such a great customer like you in our Mafia Wars family.

This issue should be solve within the next 24 hours. Again, our sincere apologies for the inconvenience.

Have a wonderful day!

Best Regard,
Zynga Customer Support


Well, now we got the second issue aka what we see in this news post... Fucking annoying. I await an answer to the second complaint I submitted and will inform ya guys if anything comes of it.

Anonymous said... [Reply to comment]

where can i write them?

Fahmi Faisol said... [Reply to comment]

looks like thats my email was i sent for zynga last night, :)

~fahmi

Anonymous said... [Reply to comment]

It is working now.

Anonymous said... [Reply to comment]

well, zynga never replied to my 2 support tickets (first one bout open early 2 GP) second one bout open but not acceptable.

HOWEVER I JUST TRIED AND COULD OPEN THEM ALL !!

so go ahead and give it a try now, seems like they finally fixed it.

Anonymous said... [Reply to comment]

Yes I can confirm that you can open them now!! Great!!

Anonymous said... [Reply to comment]

it is fixed

Anonymous said... [Reply to comment]

Yeah... fixed for my Mogul account too.

Stace said... [Reply to comment]

Yay!

Mine are working

Anonymous said... [Reply to comment]

It's working, but the gifts are really bad. I got much better gifts when I spent 2GF to open them. Maybe I am not i luck tonight...

Anonymous said... [Reply to comment]

Its fixed :p

Anonymous said... [Reply to comment]

ALL FIXED FINALLY! :D

Anonymous said... [Reply to comment]

It's working, but the gifts are really bad. I got much better gifts when I spent 2GF to open them. Maybe I am not i luck tonight...


OMG!!! cmon !!!less QQ, write your profile here and i swear i will kick ur ass for the rest of the time!
Thank you for your hard work Zynga, its hard to keep happy some of us.

Anonymous said... [Reply to comment]

It says that you get a bonus if you get 10 gifts all saved up and do not open them... I patiently let them build over a day and a half,,, no bonus gift?!?! Did I miss something? Did anyone ever get a bonus for letting all 10 spots fill up or is this just more mistaking by Zynga?

Anonymous said... [Reply to comment]

Yes its working now... Ive opened mine but the items that i got were craps.. But its ok atleast it working..

check the battles won for this profile : http://apps.facebook.com/inthemafia/profile.php?id=%7B%22user%22%3A%22MTc0ODMzMjc3Ng%3D%3D%22%7D

its more than a billion!

Avia said... [Reply to comment]

i had the same problem. it works now.

MWP said... [Reply to comment]

what r u saying guys?
it's not that crap.
till now, i got :
4 .45 ACP Pistol, 2 Pearl-Handled Revolver, 4 Electric Carving Knife, 3 Scalper's Hatchet, 3 Nambu Type 14 Pistol, 1 Hunting Knife, 3 Type 100 SMG, 4 EMP Bomb, 3 Reciprocating Saw, 3 Spurs, 3 Knuckle Duster, 2 Hoja Doble, 4 Pilum, 1 Ocular Implants, 3 Parma, 2 Mesh Trucker Hat, 3 Tigershark Submersible, 3 Chariot, 2 Tiger Tank, 1 Kraken, 2 Ronin Motorcycle, 1 Wild Mustang.

all of them 4 free, & that's really nice. we should NOT expect best items 4 free. should we?

Bojan Kseneman said... [Reply to comment]

@admin
You can update the post, the issue is fixed, had it myself, works now.
I got 1 tiger tank and a chariot today, sweet :)

Anonymous said... [Reply to comment]

@ mwp

this is a lot of crap! i got 7 tiger tanks, 4 chariots and some other 40+ stuff. and to all those who couldnt open gifts or who had to pay gf:
IN YOUR FACE! HAHAHAHA

no just kidding...
this is a shitty game with no strategy nothing to win and nothing to loose beside a lot of time. and thats what im doing, wasting time, waiting for the apocalypse...

Ade Andriyani said... [Reply to comment]

Yes, it's fixed now.. have fun, my friends ^_^

Anonymous said... [Reply to comment]

i got 2 baby face nelsons 351
1 45 acp pistol
2 electric carving knives
1 knuckle duster
1 type 100 smg
1 hunting rifle
1 pearl handled revolver
1 hunting knife
1 parma
4 ocular implants
1 capone's armored 341a

Anonymous said... [Reply to comment]

i got tiger tank also the best way i changed this is by changing my browser i changed it frm ie to firefox n i got it back

Anonymous said... [Reply to comment]

@ anonymous: sorry its bit unclear to me .. what did u get back by changing your browser? tiger tank??

joe

Anonymous said... [Reply to comment]

ya i strted gettin all da poweerful weapons like chariot and tiger tank!n in ie i cud not open ny of the gifts!

Anonymous said... [Reply to comment]

OMG!!! cmon !!!less QQ, write your profile here and i swear i will kick ur ass for the rest of the time!

Thank you for your hard work Zynga, its hard to keep happy some of us.
January 15, 2010 9:54 PM

YOU NEED TO CHILL! The poster said he might not be in luck that night, and it's just his comparison, which doesn't mean anything.

However, don't think Zynga won't change the game like taking fight loot away. And go ahead and thank Zynga for all the glitches, as I expect someone like you would. These glitches should never have been there to begin with.

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