This screenshot is sent by one of my best mafia.. He likes to remain as anonymous..
Thank you sharing.. 
Please check the reply from Zynga Customer Support about his issue when he submitted one ticket..
He had some problems on his Mafia Wars account.. but please read what the Support person answered..
They simply copy-paste the answer for every email! Gotcha!
Wait, they have different Customer Support for each games, right?
Can not imagine if the same Support team has to answer all complains, questions etc for all of Zynga's games! 
Forgot to report that we have the Super Duper Pignatas again (and again). Feel free to send and accept more if you have not got the Super item of Gray Wolf yet!
Ok, enough for today... Feel my eyes are so heavy already...
Once again, have a great weekend all! 
6 comments:
Actually, they are one and the same for both FarmVille and Mafia Wars.
I saw a job posting here in the Philippines for a company named Telus for their Zynga account as a non-voice customer support, i.e. Email.
They require you to have at least level 50 in Mafia Wars and level 7 in Farmville.
i don't think they copy and paste because i have an italy bug and i have pmed them:
Hi Jimmy,
Thanks for contacting Zynga Customer Support.
My name is Carlos and I will be happy to assist you. I am sorry to hear that you are experiencing issues with the game. I am a daily player too, and I understand it can be really frustrating. Jimmy, I will like to investigate your account, in order to so, please provide me with a screen shot so this way I can help you further, I apologize for these inconveniences and I really want to help you here.
If you are unsure of how to obtain a screen shot, the following article from our knowledge base at Zynga.com will help:
How do I take a screen shot?
http://zynga.custhelp.com/app/answers/detail/a_id/106
I will appreciate if you can reply to this email as soon as possible for I can take care of this and you can continue playing Mafia Wars. I'll be patiently waiting for your response.
Best Regards,
Carlos C.
Zynga Customer Support
hehehehe hey jimmey guess what they have a "form" with a text and they only change the names :)
cause i had the same msg u got like 4 times ;)
Haider
Carlos C is an idiot, and has been for some time.
Carlos C gives incorrect game information, leading one to question if he has actually even ever played the game.
Additionally, he lurks around the inbox late at night and pounces on victims he selects to hound with "I'm sorry you're not currently enjoying the game" to instill an attitude of "we don't really care about you or your problems one bit ... just keep dumping your hard-earned cash into this flawed game and we'll be happy."
I have baht envelops that I cant open. I really need these to finish Bangkok. Can you help me with this?
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No SPAM, rude words, don't use Caps Lock.. Thank you! :)