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Monday, March 1, 2010

Mesh Alloy : I got one!

Hoooraaayyy!!!
I got my Mesh Alloy, finally! I know that some of you think it's not necessary to have it.. but hey it's free and gives good defense.. (please ignore the wilted roses).



If you still don't get it although they have already put it manually... try these suggestions below.. The developer aka Andrew has given his best response for me... Here you go..

( I don't make a screenshot but copy-paste the answer here so you can just click on the link to go to the suggestion sites available on the answer).


Hello Ade,

Thanks for contacting Zynga.

I understand your concerns regarding this issue.

Ade, our records show that you have 1 Mesh Alloy in your loot.

This may happen due to mismatch with the game sever and our tools. Kindly wait for 24 hours to get it reflected in your account.

If you are still having some concerns after 24 hours you can also follow the steps given below and check for the issue:



1- Clear your browsers cache. If you do not know how to do this, instructions can be found in the following article from our knowledge base.

http://zynga.custhelp.com/app/answers/detail/a_id/49



2- Disable Popup/Ad-blocking software such as Kapersky internet security or Ad-block for Firefox. Rather than fully disabling the software you may also make an exception for the social networking platform on which you play our games. Please refer to your software documentation or ‘help’ file for instructions.



3- Update your browser or try a different browser such as IE, Mozilla, Safari, or Google Chrome.



4- Download the latest flash player if you are not already currently using it.

http://get.adobe.com/flashplayer/?promoid=BUIGP



5- Close any un-necessary applications and see if you see a performance increase.



6- Remove the application from your social network and reinstall. If you do not know how to do this, instructions can be found here.

http://zynga.custhelp.com/app/answers/detail/a_id/280



7- Restart your computer. Log back in to your social network and re-add the Mafia Wars application.



If you are still experiencing issues please let us know in as much detail as possible which of the above steps you completed in addition to what issues you are still facing and we will do our best to assist you to the best of our ability.



We appreciate your patience and understanding in this issue.



Kind regards,

Andrew E

Zynga Customer Support



Thanks, Andrew... thanks, Zynga.. I got my Mesh Alloy now.. very much appreciate it!

If you want to submit a ticket to Zynga Support, go to this site and don't forget to provide with your user ID..

Zynga Support site :
http://zynga.custhelp.com/app/

or

Zynga Support email :
support@zynga.com

Good luck, my friends..!

17 comments:

nikky22 said... [Reply to comment]

yeah it took some time for the team and i also finally got my mesh alloy today.. nice defence stats!
btw ade do u have the new list of gift safe house items?

R2 said... [Reply to comment]

Still didn't got mine ;( Not even popup notification...
Sent email, lets see what they can do for me.

Carmen Thompson said... [Reply to comment]

Been over 48 hours since I reported it, no answer, no Armor. Still waiting for a resolution of a support request that started on February 23. Sigh. R2, don't hold your breath.

Carmen Thompson said... [Reply to comment]

Reported the missing Armor over 48 hours ago. No action at all, no Armor either. Still waiting for resolution of a support ticket started February 23, they stopped responding after their last "Escalation" of the issue on the 26th.

Don't hold your breath waiting for help R2. Sigh.

MAfiaWarsItalia said... [Reply to comment]

no way to get it :(

thenSir / LC / elsy said... [Reply to comment]

it showed up in my best defence today.... i didn't even bother chekin it :)

Carmen Thompson said... [Reply to comment]

I do not see my comment of earlier today posted yet, but sure as I post that I didn't hold out much hope of getting the Mesh Alloy Armor it shows up this evening to make me look silly! I'm happy to be wrong sometimes. :-)

R2 said... [Reply to comment]

Oh i finally got mine too! :D
Best defende, untill i complete Bangkok...
thnks a lot for the info, i would just let this go away, didn't know i would get 47 defense!

Unknown said... [Reply to comment]

see I told ya you will get yours.. :p

- Rashed

Ade Andriyani said... [Reply to comment]

@Nicky, will try to post soon..

@Cavaddu, pls try to send them an email.. good luck :)

@Yes, thanks a lot, Rashed! :D

@And Carmen, sorry for publishing your comment.. I'm happy for you ^_^

R2, congratz!!! We're all deserve it!

André Oliveira said... [Reply to comment]

Just got mine too. It took time but it's in my inventory now. :P

luis1995 said... [Reply to comment]

mafia wars maniac with the new look of the zinga Support you cant look your answer from the developers

Carmen Thompson said... [Reply to comment]

(Laughing) Not a problem, I can admit when I'm wrong. ;-)

greendayfanatic said... [Reply to comment]

the second release of spytech crates has new items... (you can buy them on the marketplace) so they are different from the first one... the rare items stats are as good as crisis crates... you didn't posted them because you think they are still same as the first one, right? here is the link... http://mafiawars.wikia.com/wiki/Spy_Tech_Crate_Re-Release
please post it for more stuff on your blog

eXception said... [Reply to comment]

1- Clear your browsers cache. If you do not know how to do this, instructions can be found in the following article from our knowledge base.

http://zynga.custhelp.com/app/answers/detail/a_id/49

2- Disable Popup/Ad-blocking software such as Kapersky internet security or Ad-block for Firefox. Rather than fully disabling the software you may also make an exception for the social networking platform on which you play our games. Please refer to your software documentation or ‘help’ file for instructions.



3- Update your browser or try a different browser such as IE, Mozilla, Safari, or Google Chrome.

4- Download the latest flash player if you are not already currently using it.

http://get.adobe.com/flashplayer/?promoid=BUIGP

5- Close any un-necessary applications and see if you see a performance increase.

6- Remove the application from your social network and reinstall. If you do not know how to do this, instructions can be found here.

http://zynga.custhelp.com/app/answers/detail/a_id/280

7- Restart your computer. Log back in to your social network and re-add the Mafia Wars application.

If you are still experiencing issues please throw your computer into a sewerage or smash it with hammer or you also can burn in with fire...

This is not our fault, even many glitches or bug found in our game, that's your computer fault... Not our fault... Please do not make a complaint again... We repeat, all the glitches happen is NOT OUR FAULT!! Your computer might have a problem, even you use a super duper computer or mainframe, the problem will still persist...

Regards

Balu Nair said... [Reply to comment]

Raised a ticket with zynga and 'bam' its in my armor next day...I suggest you guys do the same..

yeoj said... [Reply to comment]

i think there's a new glitch in mesh alloy coz i got two Mesh Alloy

http://i47.tinypic.com/2cff4h0.jpg

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