Link : http://forums.zynga.com/showthread.php?t=648253
But apparently, not all the affected accounts are being repaired! Lots of angry players now on Zynga forum..
I don't know that lots of players are being rolled back to a few days ago.. That's mean they have lost their stats, some jobs (South Africa challenge mission, Jimmy Vegas jobs, etc), also some trade items, Reward Points they have purchased, and soon... and soon...
The funny thing is that some of players still have the rewards although they have not affected at all! So silly.. 
You can participate there if you are one of the victims :
http://forums.zynga.com/showthread.php?t=649655
The moderator suggest you to wait, because the rest of the accounts are in process of restoring now..
But if you still want to proceed this to Zynga Support, you can do that by submitting a ticket :
http://zynga.custhelp.com/app/ask
Ok good luck all..
And thanks to Peter for the kind info.. 
5 comments:
mine wasnt affected but i got the reward. then but then they rolled it back and i got screwed. i dont care about reward points i want the loot and game progress back
my losses the server back up because of a statement:
Weapons:
about 23 Zeus
1 Terrible Twos (buy a Anniversary Crate)
1 Party Popper (buy a Anniversary Crate)
1 Party Favor (buy a Anniversary Crate)
about 30 12 Gauge
Armor:
about 70 Bomb Suit
about 20 Segmented Body Plate
Vehicles:
about 30 Cobra G7
3 Hunter 'Spy' XS
about 40 Ruby Red
16 Mugati Sport
Animals:
about 15 Cougar
about 40 Rhinoceros
Level:
before:1382 now:1365
LV items:
Deposit Box 1
Reinforced Steel 4
Motion Sensor 4
Security Camera 4
Magnetic Lock 3
Stamina:
before 4548 now 4356
and then I did not obtain it MEAT TENDERIZER :(
many other items disappeared yet but these the listed they hurt the best :(
THNX ZYNGA!
50 RPS
First post... OK - I logged in on Mafia today and found out, that I'm 30 levels lower, 10 levels of last two propertes in Bangkok are gone, all achievements are gone and about half of South Africa gone. That means I won't be able to finish Africa in time. In the end it'll cost me more than two days of playing to get all back and Zynga thinks that few reward points and counterfeit tickets will make do? Screw you, Zynga!
It was a Zynga mistake and players shouldn't be punished (yes I was backed for 2 days and lost over 100 HEL, 140 skills!, africa i vegas jobs). I probably got about 70 RP...
I earned over 80 skills in this bug but it is not my fault! I wrote to support and they don't want to do anything. F**k this game. It's over for me... I'm enough (bgk money glitch and RP glitch - some players got them and Zynga didnt back them!)
I was also one ofthose unlucky guys.. I lost ALL my Colection and Vault items, diamonds, and loot.
Send most of the details to Zynga, and what did I get ???????
"Thanks for contacting Zynga Customer Support.
Based on our records, your account was not rolled back. We have checked the data on your account 2 days ago against the current data and are unable to verify a loss.
As a result, we will not be able to add any of the items claimed to your account. We appreciate your understanding.
Please continue to enjoy playing Mafia Wars."
WOW !!!!!!
And then I asked for advise on how to make sure that all my items are documented........ still waiting for feedback......
GRRRRRRRR
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