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Monday, September 20, 2010

Loyalty Program: Q/A from Zynga

I don't really care about the Loyalty Program from Zynga... It's definitely not for me..
But in case lots of you are curious about this, you can read the info here given by -Ra-, hope it helps.. Peace yo!

Many MW players are confused about this new Loyalty Program feature, specially that they can get point upgrade to the loyalty bar and increase their tier without paying real life money. I have mailed Zynga about this, here is my question(s) and their reply.


Q. I saw this message "Purchase Reward Points or play to increase your mastery" so it means other than spending money we can also get loyalty points from playing, then how much we have to play to get 1%/5% on the loyalty program bar?

And if you check the record many have spent good amount of money on Mafia Wars in past but they are still Emerald tier Player(s), doesn't our past purchase counts towards this new loyalty program? Since its about loyalty shouldn't Zynga be also loyal to those players who spent money on this game in past too and give them bonus so that they feel better and maybe they will spend more in future.

A. I understand you're inquiring about the New Mafia Wars Loyalty Program.

Let me inform you that the new program has several tiers: Emerald, Gold, and Platinum. You will earn loyalty points (LP) as you play more or spend more. You earn LP when you purchase reward points, play Mafia Wars, or click on Mafia Wars feeds and requests that your friends post to offer you bonuses. (Note: this is the 10 LP bonus we can get when someone publish their tier or tier upgrade post, we can get 10 LP every 24 hours, ONLY IF SOMEONE POST IT IN OUR MAFIA FAMILY)

You start as an Emerald Player or with a more elite status depending on your loyalty to Mafia Wars. You can achieve a higher status and earn better privileges the more you spend or the more you play.

We currently released the Loyalty Program to a small percentage of our users. Later this week we will roll out this feature to everyone when we can ensure a smooth transition. We value your loyalty as a Mafia Wars fan and are thrilled to provide you with the privileges and rewards you deserve.

Hope this information helps out and that you keep enjoying Mafia Wars!!

Kind regards,
xxxxxxx.
Zynga Customer Support

MW will be starting a double mastery event later today. This gives double mastery for jobs, not double loot drops.


Well, he didn't or simply don't want to answer release information on how much we have to play to get say 1% increase in our loyalty program bar, because like many other mafia wars player I too simply dont want to spend real life money on this game. And in Emerald tier we only get 1 LP for every US$ we spend now thats robbery.
-Ra-

I have to agree with -Ra-..
The information given above are simply pasted from Zynga thread.. and you have to be a very rich person who spend lots of bucks to get the upgrade from Emerald member, to become Gold and then Platinum member!
However I know that some of players are being chosen to become Gold or Platinum randomly (perhaps looking at the history of their bills on Zynga records).

For other info you can also check on the official blog..
http://blog.mafiawars.com/2010/09/mafia-wars-launches-the-loyalty-program.html

Here is the image of Gold and Platinum mastery weapon sent by Danny..


And here is from Mafia Wars Wiki..


Speechless.. but let's just skip this one! Xixixixixix

Thanks for sharing, -Ra- and also Danny for the screenshot! Thanks to Mafia Wars Wiki for the screenshot of mastery items!

2 comments:

RandomParadoX said... [Reply to comment]

When they say you get loyalty points for playing, then they need to give us loyalty points for playing. It gives the impression that helping your friends, etc. gets you these points. Since this is not the case, they need to state that you only get the lp from purchases and clicking on that ONE feed.

This program is straight BS. A clever con to trick the players who don't think or ask the right questions before doing. (Obviously, in this case, there is no right questions. Zynga is dodging questions as if they were seasoned politicians.)

Anonymous said... [Reply to comment]

if they only have the 3 levels where does the "diamond level fit in there? I like that 255/220 A&D I want about 500 of those!!!

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